Important Policies

We reserve the right to refuse service to anyone for any reason.

Availability and rates are subject to change at any time. Please call to verify available dates and rates.

All rentals are subject to a 6% Michigan sales tax, a 2% room assessment fee and one-time additional departure fee. The room assessment goes to the Benzie County Convention and Visitors’ Bureau which does marketing and works towards promoting tourism to the area. The departure fee covers trash removal, post-rental inspection, cleaning costs, etc. and is non-negotiable.

To make a reservation, please contact us toll-free at 1-888-326-2352. At the time of booking, we will need your name, mailing address, phone number(s), and a 25% down payment. The remaining balance is due 30 days prior to your arrival date. We accept Visa, MasterCard, or Discover, or you may send a check or money order.

CANCELLATION POLICY:  In the event that you need to cancel your reservation, you will be required to pay a $100.00 cancellation fee. All *summer season cancellations after April 1st are subject to forfeiture of the entire down payment amount unless the property can be re-rented for the dates that you reserved; a refund will then be made less the $100.00 cancellation fee. Once the final payment has been made 30 days prior to arrival, the full rental rate will be forfeit unless we are able to re-rent the dates that were reserved. *Winter season cancellations after November 1st.

Please abide by the maximum number of occupants designated to each rental unit. If the maximum occupancy of a unit is exceeded, a $500.00 per day fine would be charged, and renters will be asked to vacate the property without refund. Stand-alone lodging such as tents and campers are NOT permitted at any of our rental properties.

All of our units are non-smoking. If this non-smoking status is violated, the renter will be responsible for an additional cleaning fee of at least $100.00. Smoking outside is permitted.

Some dog-friendly units are available. If dogs are considered, there will be a little paw print next to the home name on our rental listings’ page. Cats are NOT allowed at any of our rental properties due to cat allergies being so common. If an unauthorized pet is reported at a property, the renter will be asked to vacate the property without refund and may be charged for additional cleaning costs such as carpet cleaning. If a property is dog-friendly, prior approval must be acquired from management and we require a non-refundable $50.00 pet fee, a signed pet policy agreement and valid credit card number on file. The pet fee is non-negotiable.

All information about these rental properties is true to the best of our knowledge. NORTHERN RENTAL MANAGEMENT IS A RENTAL AGENT FOR PRIVATELY OWNED PROPERTIES.  DUE TO THIS RELATIONSHIP, ACCOMMODATIONS ARE SUBJECT TO CHANGE.  ALL FURNISHINGS, APPLIANCES, AND AMENITIES BELONG TO THE INDIVIDUAL OWNER.

We will attempt to rectify any problems which may arise to the best of our ability and try to keep all equipment and appliances in working order.  THERE WILL BE NO REFUND DUE TO EQUIPMENT FAILURE.  If the appliances or amenities become inoperable, Northern Rental Management CANNOT guarantee replacement or repair.

Some of our rental properties are listed for sale. The home’s web page will note at the bottom if a home is currently listed for sale. If the home is sold 30 days or more prior to the reserved arrival date, Northern Rental Management will attempt to find another suitable home for the reserved dates OR Northern Rental Management will provide a full refund of the paid balance. If the home is sold less than 30 days prior to the reserved arrival date, it is in our contract with each homeowner that the rental must be honored.